1. How long are shipping times?
Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at Wild Footprint has an estimated delivery time that you can find in the product description.
2. What's your return policy?
Once your order is shipped, all shipping fees non-refundable. All sales are final. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
3. Can I cancel my order?
Cancelations are possible if the product has not been shipped.
4. What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us.
5. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know.